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Our Satisfaction Guarantee

Our Commitment


We believe hair care should be transformational and hassle-free. It’s our job to provide you with the best Alterna experience possible.

If you’re not satisfied with your www.alternahaircare.com purchase, please call 1-888-4ALTERNA (1-888-425-8376) 8am to 8pm EST Monday to Friday or 9am to 6pm EST Saturday to speak with a member of our team.

If you purchased your Alterna product at a salon or retailer, and would like to make a return, please contact them directly.

Thank you,

Your team at Alterna

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Love being inspired?

Follow us for fresh looks and new ideas updated daily.

Alterna on Instagram